Privacy Policy
At TracTechSpares (tractechspares.com), accessible from https://tractechspares.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information collected and recorded by TracTechSpares and how we use it.
1. Information We Collect
When you place an order, request a wholesale quote, or register an account on TracTechSpares, we may collect personal details necessary to fulfill your requests:
- Contact Information: Name, phone number, email address, and shipping/billing address.
- Business Details (B2B): Company name, GSTIN (for tax invoicing), and delivery location details.
- Order & Transaction Data: Products ordered, payment status, and dispatch tracking details.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your order dispatches and deliver goods pan-India via transport/courier services.
- To send order updates, tracking information, and GST tax invoices.
- To respond to customer support inquiries, WhatsApp quote requests, and fitment queries.
- To improve website performance and user experience.
3. Data Protection & Security
We implement standard technical and organizational measures to safeguard your personal data. We do not store financial payment credentials (credit/debit card numbers or UPI PINs); all transactions are securely processed through RBI-authorized payment gateways.
4. Third-Party Services
We may share necessary order details with trusted third-party service providers solely for operating our business:
- Logistics & Transport Partners: Courier companies and transport services to ship products.
- Payment Processors: Secured payment gateways for payment processing.
- Messaging Partners: SMS/WhatsApp notifications service providers to send order alerts.
5. Cookies & Local Storage
TracTechSpares uses web local storage and session cookies to maintain your active shopping cart, store language preferences, and ensure seamless checkout flows.
6. Contact Us
If you have any questions or require more information about our Privacy Policy, please contact us at:
TracTechSpares
Email: contact@tractechspares.com
Phone / WhatsApp: +91 78188 70265
Address: Factory Outlet & Warehouse, Ghaziabad, Uttar Pradesh, India